Complaints Officer jobs in Dartford, Kent

Housing Complaints / Repairs Officer Role Housing Solutions Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries City of London Hybrid Working...

Understanding of housing complaints processes, ombudsman codes, and relevant legislation. Knowledge of best practice in complaints handling, customer care, and service improvement. Awareness of diversity, vulnerability, and how these impact service delivery....

Key responsibilities include: Managing and developing a team of Complaints Officers Overseeing complex and escalated Stage 2 complaints Leading engagement with the Housing Ombudsman Monitoring team performance, KPIs, and complaint handling quality...

Ensure the client meets its statutory obligations in handling complaints and that the Housing Ombudsman Complaint Handling Code is adhered to....

Contribute to complaints handling, Member enquiries, and Ombudsman investigations, applying learning to improve practice. Keep up to date with relevant legislation, policy, research, and best practice, maintaining professional registration requirements....

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 1) for a large local authority's Housing division....

Our client is looking for a proactive and organised Business Support Officer to provide high quality administrative and business support to the Housing Complaints and Quality Assurance Team. In this role you will help ensure that complaints, members enquiries and compensation related tasks are......

Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors...

Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors...

Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch. This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident...

Homelessness Team Manager – South East London Location: South East London Rate: £38.97 per hour Umbrella Contract: 3 Months Ongoing Hours: Monday to Friday, 9am – 5pm Working Pattern: To Be Confirmed...

Position: Temporary Accommodation Officer Location: 6 Brixton Hill, London, SW2 1RW Start Date: ASAP Contract Duration: 3+ Months (3 days in office, 2 days remote) Working Hours: 35 Hours Per Week Pay Rate: £ 23.51 per hour Job Ref: OR(phone number removed) Job Responsibilities Allocate and...

Position: Business Support Officer Location: 6 Brixton Hill, London, SW2 1RW Start Date: ASAP Contract Duration: 3+ Months Working Hours: 35 hours per week Pay Rate: £ 22.85 per hour Job Ref: OR(phone number removed) Job Responsibilities Support the Voids Manager and Surveying Team with day-to-day...

REGISTERED MANAGER Children’s Residential Home – South East London Salary: Up to £65,000 per annum + Performance Bonus Permanent | Full Time About the Role We are recruiting an experienced and passionate...

This is a fantastic opportunity to step right into the heart of our operation, representing Thames Water out in the field and playing a vital role in safeguarding the quality of our water. Every year, we carry out over 500,000 checks on samples taken from treatment centres, reservoirs, and......