Customer Support jobs in Cheshire East

Our members come from a variety of backgrounds including administration, management, social care, sales, HR, customer service, tech, marketing, advertising, driving, security, data entry, council, farm, marketing, finance, retail, recruitment and NHS workers....

Build good relationships with internal stakeholders including customer service, installations, onboarding, and complaints. Have an awareness of trends and repeating issues, escalating to your line manager any out of the ordinary occurrences....

The role: • Generation or review of SOPs and other documents (where applicable) • Providing support the customers and answering queries and product investigations • Coordinate and resolve immediate/urgent customer complaints, ensuring prompt responses/ resolution •...