Position:              Patient Support Administrator

Suitable for:       Hospital Ward Patient Support, GP Administrator, GP Receptionist or Patient Homecare Support Administrator

Location:              Office based- Liverpool

Duration:             Permanent

Salary:                  £28,000 p.a.

Please note that unfortunately, our client is unable to offer sponsorship

Our client is a valued provider of technology solutions for the provision of out-of-hospital technological support, and they are looking to add a Patient Support Administrator to their growing team. This is a face-to-face contact role, so candidates should have the necessary skills to maintain a warm friendly atmosphere.

Experience/Attributes:

The Patient Support Administrator should be skilled in customer services and;

• Good IT skills including:

o      general use of Windows based PCs, the Internet and email;

o      the use of Microsoft Office products, especially Excel.

• Good organisational skills
• Good verbal and written communications skills.
• Well organised and presentable to customers
• Able to talk with customers and patients on the phone and face-to-face
• Able to work with minimal supervision
• Working knowledge of company’s Quality Procedures and Policies
• Should hold a valid UK driving licence
• Ideally you should have a healthcare sector / NHS / GP Practice background
• You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment

The Role:

The role of the Patient Support Administrator will include, but not be limited to the following:

• General administration
• Arranging patient install, collection and support call visits for field technicians
• First point of contact for patients seeking technical support
• Providing telephone support to patients
• Supporting clients with help navigating the systems
• Occasional holiday cover for technicians - visiting patient homes to:

o      setup equipment

o      collect equipment

Full Job description is available on request

To apply:  Please follow the online application process and upload your CV, in Word format

Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship).  Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.