Customer Service Executive
Posted 11/04/2024 by Anonymous
Working closely with our client who are a Global business who have a real passion for what they do.
This business holds a legacy of over 130 years’ experience and are renowned for being best-in-class for providing high quality and reliable solutions & services for their clients.
They are looking to secure an energising, hard working, curious, honest, friendly and accurate Customer Service Executive to join their team.
Responsibilities for this role include:
- Provide exceptional customer service to clients via phone, email, and chat
- Using SAP for Order Processing & Order Management within the UK.
- Communicating with colleagues in Belgium, India, Pakistan, Uruguay, Singapore
- Working to supply major Blue-chip companies throughout the world
- Receives, reviews documents and processes customer orders and enquiries.· Generates and sends sales invoices, credit notes and debit notes.
- Approves supplier invoices· Maintains and updates customer and product files (hard copy and computer database)
- Amends and maintains pricing files as requested by the Market Managers or Managing Director
- Raises and processes purchase orders as requested by Customer Services Team Leaders or the Managing Director
- Provides cover for the customer services Team Leaders during illness or holidays
- Receiving and Answering company E Mails
- Stock Monitoring and Stock Rotation
- Ordering of replenishment stock when required (worldwide suppliers).
- End of Month Stock Checks
To be successful you will need:
- Great attention to detail
- Be IT Literate
- Experience of arranging logistics
- Ability to meet deadlines
- Ability to multi - task
- Experience of processing invoices
- B2B experience
- SAP experience would be beneficial.
This is an excellent opportunity to join a well founded yet growing business.
- Type:
- Permanent
- Start Date:
- asap
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Telephone:
- Login or register to view
- Job Reference:
- csebir
- Job ID:
- 221455394
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