Care Coordinator
Posted a week ago by Home Instead
Job Description
Main responsibilities
- On-call duties and delivering care in an emergency.
- To manage the planning, coordinating, and scheduling of client visits.
- Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations, client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
- Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
- Responsive to changes in the schedule, liaise with relevant team members (If needed) and communicate short term changes to client schedules to Clients and Care Professionals.
- Answer each incoming call and emails in a friendly, professional and knowledgeable manner.
- Work with the recruitment team to ensure sufficient current and future staffing levels are met.
- Work with the Care Team to ensure new and existing care packages can be facilitated and scheduled on a timely basis.
- Manage and approve Care Professional holiday requests ensuring sufficient cover is in place before approving.
- To ensure that all associated information is recorded accurately and promptly.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000231422679
- Job ID:
- 1258000000000275483
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