We are actively searching for a Care Co-Ordinator for the Lincoln branch office.

To perform a variety of duties in the coordination and scheduling of our care services to clients whilst providing the highest quality of service to clients.

• Reporting to the branch Care Director.
• Understand and build effective and efficient schedules around our clients and Care Assistants.
• Ensure schedules are prepared, considering travel time, holidays, training, and last-minute cancellations.
• Be responsive to changes in the schedule and liaise with relevant team members.
• Match Care Assistants to new clients in conjunction with the client services team and arrange introductions.
• Ensure client schedules are matched to their needs, with the same Care Assistants and the same times each week, where possible.
• Develop excellent relationships with both clients and Care Assistants so both can enjoy positive experiences.
• Care visits will be required at short notice and for the needs of the business.
• Work with the recruitment team to ensure sufficient current and future staffing levels are met.
• Add and maintain all client and Care Assistant information onto the electronic scheduling system.
• Carry out any other duties deemed necessary for the successful operation of the business.
• Share "On Call" responsibilities on a rota basis.