Senior Operations Managers are responsible for ensuring the effective delivery of all our services within their region and support the Assistant Director in achieving successful outcomes against mandated targets and contractual deliverables.

The post holder will provide line management and motivate a team of Managers and staff to ensure that services are delivered across each site providing on going professional support, aligned to the Catch22 values.

The below are non-exhaustive responsabilities, for a fill list please see the full Job Description here. 

As a Senior Operations Manager your main duties and accountabilities will include:

• To oversee the operational delivery of Catch22 services to applicable service users under the Line Management of the Assistant Director and in line with the Commissioners service specification.
• To work closely with all Managers to develop systems to ensure effective service delivery within an equal opportunities framework and promote anti discriminatory practice in all aspects of the work.
• Work with staff to constantly ensure there is genuine engagement with the Service User using appropriate methodologies and interventions to encourage and support their engagement and progress towards greater independence on release into the community.
• Work with other service providers to ensure your services complement existing provision in the community and Catch22 as appropriate.
• Ensure that staff on all sites have appropriate personal development plans and staff are appropriately supported to achieve the planned targets / interventions.
• Ensure that all staff maintain high standards of professional performance at all times through adherence to the Catch22 policies and procedural frameworks.