37.5 Hours per week.  Monday - Friday 22:00 - 06:00.

Purpose of The Post: 

To assist in the registration of samples ready for preparation and analysis within the Water Hygiene Laboratory in accordance with documented procedures.

Main Duties:

• Ensure registration occurs with high level of accuracy – including registration details and testing
• Ensure registration occurs enabling the laboratory to function efficiently.
• Maintain Sample Registration Guide and customer contact details with up to date information.
• Communication with customer on missing samples/ paperwork, unclear testing instructions, and samples testing outside stability.
• Undertake all tasks within the laboratory appropriate to your level of training.
• Ensure samples received are handled in accordance with documented procedures, including attention to temperature control, storage and maintenance of sample integrity.
• Work with Team Leader, Laboratory Manager to achieve daily targets, ensuring client turnaround time is met.
• Report any anomalies or concerns direct to your line leader.
• Ensure client contact is conducted in a professional manner and any client queries are dealt with or notified to your line leader.
• Receive customer communications, performing actions, delegating or escalating to Seniors as appropriated.