As the Care Lead for our Homecare service, you will be overseeing and ensuring our high standards are carried out.

Our ideal candidate is a brilliant team player who loves challenges and takes their work seriously. You must be self-motivated, and well-organised, plus you will need empathy, respect and excellent communication skills. You will also work with the manager of the branch to ensure we are delivering a safe, caring, effective, responsive and well-led service.

Your working hours are 40 hours and can fall between 8am- 5pm as well as being part of our On call rota. We operate a 24 hour service so your working hours will need to be flexible on occasion.

This role is client-focused, where you will lead in areas such as support planning, staff development and risk management. You will spend time working alongside clients so you understand their needs and make sure they are being met. You will also help to manage our office team, to ensure that service users' needs are being met to the highest standard and that people are able to lead fulfilling lives with freedom and choice.

Primary responsibilities include:

• Welcoming new clients to the service, which includes completing assessments and care plans
• Planning, co-ordinating and scheduling the service for clients (including keeping care plans up to date)
• Establishing a personal connection with clients (and their team members) to ensure they are happy and content with the service
• Responsible for promoting and safeguarding the wellbeing of service users
• Work in co-operation with professionals to maximise opportunities for people in the service
• Ability to adapt and address situations quickly
• Working out-of-hours through on-call duties that are shared with other team members